Information
Collection And Use
SongU, LLC is the sole owner of the information collected on
this web site with the exception of any information that is owned or
copyrighted by a third party involved in SongU.com, including our
members. We will not sell, share, or rent this information to others
in ways different from what is disclosed in this statement. See the
section on cookies for additional information.
Cookies
Cookies are very small text files placed on your hard drive by a
computer server. A cookie serves as your identification card and
helps us remember who you are. It is uniquely yours. It stores
information about you, such as nickname, age, zip code and gender.
SongU.com uses cookies to personalize and improve your experience on
this site and to assist advertisers in providing you with
advertisements targeted toward your interests. A cookie can only be
read by the server that gives it to you. No one else can access this
information. Cookies also tell us that you returned to a specific
web page on our site, and help us track your preferences and
transactional habits.
We may use outside ad
companies to display ads on our site. These ads may contain cookies.
If you choose to enter an advertiser's site, the ad company may use
cookies associated with these banner ads. We do not have access to
this information or control over these cookies. These companies may
use information (not including your name, address, email address or
telephone number) about your visits to this and other web sites in
order to provide advertisements on this site and other sites about
goods and services of interest to you. Please be aware that
SongU.com advertisers or web sites that have links on our site may
collect personally identifiable information about you. The
information practices of those web sites linked to SongU.com are not
covered by this privacy statement.
Information Sharing
As a general rule, SongU.com will not disclose any of your
personally identifiable information except when we have your
permission or under special circumstances, such as when we believe
in good faith that the law requires it or under the circumstances
described below. The following describes some of the ways that your
information may be disclosed.
SongU.com
Registration
When enrolling at SongU.com, we ask users to first complete the
registration form. During registration a user is required to give
some information such as name, email address, birth date
information, gender, country of residence and zip code if
applicable. Some fields may be optional. We encourage our users to
provide us with as much information as possible so we can provide a
more personalized experience on our site.
We use the information
we collect from our users during the registration process to make
your SongU.com experience better and to help us to customize our
service, and target advertising, sponsorships, and email offers from
SongU.com and our affiliates based on our user demographics, likes,
dislikes, etc.
At our discretion, we
will make the information about SongU.com users available in an
aggregate form (this means you're one of the bunch, your information
isn't singled out) to allow us to update and improve our site, and
tell other people something about the numbers of people who are
enrolled at SongU.com. Personally identifiable information is not
extracted in this process and we will not disclose any such personal
information unless specifically requested by a user.
We may partner with
another party to provide specific services. As such, when the user
signs up for these services, we may have to share information that
is necessary for the third party to provide these services. The
information practices of those web sites partnered with SongU.com
are not covered by this privacy statement.
SongU.com Newsletter
If a user wishes to subscribe to our newsletter, we ask for
contact information such as name and email address. A user can
unsubscribe from the email by sending a note via the help/support area
inside the member area or by submitting an email using the
contact us
form on the public site requesting to be removed from the newsletter mail list.
Surveys And Contests
From time-to-time our site requests information from users via
surveys or contests. Participation in these surveys or contests is
completely voluntary and the user therefore has a choice whether or
not to disclose this information. Information requested may include
contact information (such as name and shipping address), and
demographic information (such as zip code, age level). Contact
information will be used to notify the winners and award prizes.
Survey information will be used for purposes of monitoring or
improving the use and satisfaction of this site. Users may opt-out
of receiving future mailings.
SongU.com Referrals
If a user elects to use our referral service for informing a
friend about our site, we ask them for the friend's name and email
address. SongU.com will automatically send the friend a one-time
email inviting them to visit the site or attend a special chat
session. SongU.com stores this information for the sole purpose of
sending this one-time email.
SongU.com Discussion
Boards And Chatrooms
This site makes chat rooms, forums, message boards, and/or news
groups available to its users. Please remember that any information
that is disclosed in these areas becomes public information and you
should exercise caution when deciding to disclose your personal
information. We also keep transcripts of all SongU.com classroom and
special event chat sessions and these transcripts may be posted for
users who were unable to attend a class or an event. We may also use
your IP address to help diagnose problems with our server and to
administer our web site. For more information on proper etiquette
and guidelines on SongU.com's discussion boards and in our chatrooms,
please see our
community standards.
Online Purchases At
SongU.com
In addition to our online registration system, SongU.com has an
online bookstore area where users can make online purchases of
various products including SongU.com branded goods. Here a user must
provide contact information such as name and shipping address in
addition to financial information such as a credit card number and
expiration date. This information is used for billing purposes and
to fill orders. If we have trouble processing an order, this contact
information is used to get in touch with the user. This information
is not stored or accessible for any purpose but to deliver the
products you have purchased and properly bill you.
We may use an outside
shipping company to ship orders, and a credit card processing
company to bill users for goods and services. The information
practices of those web sites are not covered by this privacy
statement.
SongU.com Web Site
And Service Change Notices
We also send our users both site and service announcement
updates to the email address provided by the member during signup.
Users are not able to unsubscribe from such service announcements,
since these may contain important information about their service.
We will also attempt to communicate with the user via email to
resolve issues relating to their account.
Outside Links At
SongU.com
This web site contains links to other sites. Please be aware
that SongU.com is not responsible for the privacy practices of such
other sites. We encourage our users to be aware that when they leave
our site, they should read the privacy statements of each and every
web site that collects personally identifiable information. This
privacy statement applies solely to information collected by this
web site.
Other Situations
Where Personal Information May Be Disclosed
We may store and disclose personal information allowed or
required by applicable law or when deemed advisable. This means that
we may make disclosures that are necessary or advisable to conform
to legal and regulatory requirements or processes and to protect the
rights, safety and property of SongU.com, users of this site and the
public.
We may send you
information from time to time about SongU.com promotional offerings
and we may share your personal information with third parties who
wish to send you promotional offerings with your consent. Receipt of
promotional offerings may be indicated in the appropriate check
boxes within our site signifying your preferences. You may be
entitled to stop the delivery of promotional information from
SongU.com by sending e-mail via the help/support area inside the member area, by submitting an email
using the
contact us form on the public
site and, for third party promotional offerings, by
contacting the source of that promotional offering. We do not intend
to disclose any personal information in cases where such disclosure
would be in violation of applicable law.
Your Security At
SongU.com
We care about your privacy and security, so we take reasonable
steps to protect personal information and use technology such as SSL,
encryption, access control procedures, firewalls and physical
security.
Your SongU.com account
information and SongU.com profile are password-protected so that
only you have access to this personal information. You may edit your
SongU.com account information and SongU.com profile by using your
SongU.com ID and password.
We recommend that you do
not divulge your password to anyone. SongU.com will never ask you
for your password in an unsolicited phone call or in an unsolicited
email. Also remember to sign out of your SongU.com account and close
your browser window when you have finished your work. This is to
ensure that others cannot access your personal information and
correspondence if you share a computer with someone else or are
using a computer in a public place like a library or Internet cafe.
SongU.com has users all
over the world. When you give SongU.com personal information, that
information may be sent electronically to servers outside of the
country where you originally entered the information, such as to the
United States or other countries. In addition, that information may
be used, stored and processed outside of the country where you
entered that information. Whenever SongU.com handles personal
information as described above, regardless of where this occurs,
SongU.com takes steps to ensure that your information is treated
securely.
Unfortunately, no data
transmission over the Internet can be guaranteed to be one hundred
percent secure. As a result, while we strive to protect your
personal information, SongU.com cannot ensure or warrant the
security of any information you transmit to us or from our online
products or services, and you do so at your own risk. Once we
receive your transmission, we make our best effort to ensure its
security on our systems.
Please keep in mind that
whenever you voluntarily disclose personal information online - for
example on message boards, through email, or in chat areas - that
information can be collected and used by others. In short, if you
post personal information online that is accessible to the public,
you may receive unsolicited messages from other parties in return.
Naturally, as a user you
should also take reasonable steps to prevent others from having
access to your account. This includes not giving out your password
to others, including family or household users.
Ultimately, you are
solely responsible for maintaining the secrecy of your passwords
and/or any account information. Please be careful and responsible
whenever you are online.
Policies For
Individuals Under 13
We are sorry, but we no cannot enroll children under the age of
13 in our community, as we are not specifically providing content
for children. Parents should read the statement below for a complete
explanation.
For Parents Of
Children Under 13
Due to the interactive nature of our site, and in order to
comply with Federal laws designed to protect your children on the
Internet, we do not permit children under the age of 13 to enroll at
SongU.com. However, you can easily find a variety of places on the
Web that are designed with the safety and best interests of your
children in mind. We suggest that you do a search in one of the
search engines under the words "kids sites." This should provide a
vast selection of sites where your kids will be safely entertained -
making the Internet a better place for everyone.
Changes To The
SongU.com Privacy Statement
SongU.com may make changes to this privacy statement from time
to time. We will post changes to our privacy statement here, so be
sure to check back periodically. We may also notify you of
significant changes by e-mail or in other ways.
Questions, Comments,
Concerns
If you have any questions or comments about our use of personal
information, please contact us by sending e-mail via the help/support area inside the member area or by submitting an email
using the
contact us form on the public
site. We will use reasonable efforts to promptly
investigate any complaint you may have regarding our use of personal
information.
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