Private Sessions FAQ

Private Sessions let you meet one-on-one with a SongU mentor in a private online e-Classroom.

Depending on the mentor and session type, you may use the session for song feedback, lyric feedback, demo or production feedback, career guidance, publishing questions, sync or pitching strategy, artist development, co-writing discussion, or other songwriting and music business topics.

Most Private Sessions are 30 or 60 minutes. Some mentors may also offer longer custom sessions, such as co-writing or special project sessions, by arrangement.

Choose a mentor from the Private Sessions page, review their specialties, availability, and cost, then submit a Private Session request.

Scheduling depends on both your availability and the mentor’s availability. Please give the mentor enough advance notice whenever possible, especially if you need a specific day or time.

Private Sessions can be used for many types of one-on-one help, depending on the mentor’s specialties.

Common uses include song feedback, lyric feedback, melody feedback, demo or production feedback, publishing questions, sync and film/TV strategy, pitch preparation, career direction, artist development, vocal performance, social media, networking, goal setting, motivation, and special project advice.

The best approach is to choose a mentor whose specialties match your goal and include a clear note about what you would like to cover.

Go to your Private Sessions activity area and look under upcoming sessions. Click the link to enter the session.

The e-Classroom normally opens 15 minutes before the scheduled start time. Before that, the room may not be available yet.

Private Sessions are generally recorded so you can review the session afterward. Your mentor should start the recording when you enter the session, but it is helpful to remind them to click record.

The recording/transcript is usually posted within about 24 hours after the session and can be found in your Private Sessions activity area.

To reschedule, cancel your current session first and then submit a new Private Session request.

Please provide at least 12 hours’ notice by using the cancellation link in your Private Sessions activity area. The mentor will be notified automatically, and your SongU credits will be refunded to your account.

Cancellations with less than 12 hours’ notice must be handled through Support. Refunds can only be guaranteed with at least 12 hours’ notice.

Yes. If you are asking a mentor to give feedback on a song that used AI in any way, please disclose that clearly before or during the session.

For example, let the mentor know whether AI was used for lyrics, melody/music, demo production, vocals, arrangement, or brainstorming. This helps the mentor give appropriate feedback and avoid confusion about what is human-written versus AI-generated.

A simple disclosure might be:

Lyrics: I wrote the lyrics myself.
Music/Melody: I wrote the melody myself.
Demo: I used Suno to create the demo/production.

Private Sessions take place in a private audio/video e-Classroom. You can enter from your Private Sessions activity area when the room opens.

If you cannot be at your computer or have technical trouble, you may also be able to phone into the session using the call-in information provided for your meeting.

Yes. SongU members outside the United States can book Private Sessions. Scheduling is flexible and depends on both your availability and the mentor’s availability.

Many mentors offer daytime, evening, or weekend availability. Session times are generally handled in Eastern Time, so be sure to convert the time carefully for your location.

For Private Sessions, your mentor receives a special link to access the songs in your Song Locker.

Before your session, make sure the song or songs you want to discuss are already in your Song Locker and that the MP3, lyric, writers, and any notes are up to date. This helps the mentor quickly find the correct material during your session.

Your Private Session e-Classroom opens 15 minutes before the start time. Before then, you can test your Webex audio/video connection using the Webex test meeting page.

If you have technical problems during the session, you may use the call-in information instead.

Yes. You can view and download your Private Session transcript/recording from your Private Sessions activity area once it has been posted.

Transcripts remain available for 7 days after the session, so we recommend downloading a copy for your own records before it expires.

Review each mentor’s bio, specialties, availability, and cost before requesting a Private Session. Different mentors specialize in different areas, such as song feedback, lyric and melody development, demo feedback, publishing, sync licensing, production, artist development, vocal performance, networking, marketing, or career strategy.

Choose the mentor whose background best fits what you want to accomplish. If your main goal is song feedback, select a mentor who works in your genre or area of focus. If your main goal is music business guidance, choose a mentor with publishing, sync, pitching, or industry experience that matches your question.

Before your Private Session, add or update the song or songs you want to discuss in your Song Locker. Make sure the audio plays correctly, the lyrics are current, and your song title and writer information are accurate.

It also helps to prepare a short list of goals or questions. For example, you might ask about the chorus, lyric clarity, commercial potential, demo direction, pitch readiness, production choices, or next steps for the song.

Private Session cost depends on the mentor and the length or type of session. When you view a mentor or request a session, SongU will show the available session options and the cost before you submit your request.

Because costs can vary by mentor and session type, always check the current cost shown on the Private Sessions page or in the request area before booking.

Private Sessions let you meet one-on-one with a SongU mentor in a private online e-Classroom.

Depending on the mentor and session type, you may use the session for song feedback, lyric feedback, demo or production feedback, career guidance, publishing questions, sync or pitching strategy, artist development, co-writing discussion, or other songwriting and music business topics.

Most Private Sessions are 30 or 60 minutes. Some mentors may also offer longer custom sessions, such as co-writing or special project sessions, by arrangement.

Private Sessions take place in a private audio/video e-Classroom. You can enter from your Private Sessions activity area when the room opens.

If you cannot be at your computer or have technical trouble, you may also be able to phone into the session using the call-in information provided for your meeting.

Review each mentor’s bio, specialties, availability, and cost before requesting a Private Session. Different mentors specialize in different areas, such as song feedback, lyric and melody development, demo feedback, publishing, sync licensing, production, artist development, vocal performance, networking, marketing, or career strategy.

Choose the mentor whose background best fits what you want to accomplish. If your main goal is song feedback, select a mentor who works in your genre or area of focus. If your main goal is music business guidance, choose a mentor with publishing, sync, pitching, or industry experience that matches your question.

Private Session cost depends on the mentor and the length or type of session. When you view a mentor or request a session, SongU will show the available session options and the cost before you submit your request.

Because costs can vary by mentor and session type, always check the current cost shown on the Private Sessions page or in the request area before booking.

Choose a mentor from the Private Sessions page, review their specialties, availability, and cost, then submit a Private Session request.

Scheduling depends on both your availability and the mentor’s availability. Please give the mentor enough advance notice whenever possible, especially if you need a specific day or time.

Yes. SongU members outside the United States can book Private Sessions. Scheduling is flexible and depends on both your availability and the mentor’s availability.

Many mentors offer daytime, evening, or weekend availability. Session times are generally handled in Eastern Time, so be sure to convert the time carefully for your location.

Yes. You can request times that work for your schedule, but the final session time must also work for the mentor.

Mentors list general availability on their profiles, but exact scheduling may require some back-and-forth. Giving several possible times usually makes it easier to schedule the session quickly.

Private Sessions can be used for many types of one-on-one help, depending on the mentor’s specialties.

Common uses include song feedback, lyric feedback, melody feedback, demo or production feedback, publishing questions, sync and film/TV strategy, pitch preparation, career direction, artist development, vocal performance, social media, networking, goal setting, motivation, and special project advice.

The best approach is to choose a mentor whose specialties match your goal and include a clear note about what you would like to cover.

For Private Sessions, your mentor receives a special link to access the songs in your Song Locker.

Before your session, make sure the song or songs you want to discuss are already in your Song Locker and that the MP3, lyric, writers, and any notes are up to date. This helps the mentor quickly find the correct material during your session.

Before your Private Session, add or update the song or songs you want to discuss in your Song Locker. Make sure the audio plays correctly, the lyrics are current, and your song title and writer information are accurate.

It also helps to prepare a short list of goals or questions. For example, you might ask about the chorus, lyric clarity, commercial potential, demo direction, pitch readiness, production choices, or next steps for the song.

Usually, yes, but the number of songs you can cover depends on the session length and the depth of feedback you want.

For detailed feedback, one song may take most or all of a 30-minute session. A 60-minute session may allow time for more than one song or for a deeper discussion. If you want to cover several songs, tell the mentor your priorities so they can use the time effectively.

Some mentors may offer co-writing or special project sessions by arrangement, but this depends on the mentor, availability, session length, and the nature of the project.

If you are interested in co-writing, check the mentor’s profile and availability, then explain what you have in mind when you request the session. A longer custom session may be needed.

Go to your Private Sessions activity area and look under upcoming sessions. Click the link to enter the session.

The e-Classroom normally opens 15 minutes before the scheduled start time. Before that, the room may not be available yet.

Your Private Session e-Classroom opens 15 minutes before the start time. Before then, you can test your Webex audio/video connection using the Webex test meeting page.

If you have technical problems during the session, you may use the call-in information instead.

You only need the same basic equipment you would use for an online meeting: a computer, tablet, or phone with an internet connection, plus a way to hear and speak.

A microphone or headset is helpful, and a webcam is optional. You may also be able to call into the session by phone using the call-in information provided for your meeting.

The first time you enter the e-Classroom, your system may check whether anything needs to be installed or updated.

In many cases, you can join through your browser or Webex app. For best results, use an updated browser and allow enough time before your session to handle any prompts or updates.

A microphone or headset is strongly recommended because it makes the session feel more natural and interactive.

A webcam is optional, but it can make the one-on-one conversation easier. If you do not have a microphone or have audio problems, you can use the call-in information for the session.

Choppy audio or video is often caused by a slow or unstable internet connection, weak Wi-Fi, or too many programs running at the same time.

Before entering the session, close unnecessary programs such as email, Word, Skype, streaming apps, or extra browser tabs. If possible, move closer to your Wi-Fi router or use a wired internet connection. If the problem continues, use the phone call-in option for audio.

Private Sessions are generally recorded so you can review the session afterward. Your mentor should start the recording when you enter the session, but it is helpful to remind them to click record.

The recording/transcript is usually posted within about 24 hours after the session and can be found in your Private Sessions activity area.

Yes. You can view and download your Private Session transcript/recording from your Private Sessions activity area once it has been posted.

Transcripts remain available for 7 days after the session, so we recommend downloading a copy for your own records before it expires.

Please allow about 24 hours after the session for the transcript/recording to post.

If it is still not available after that, submit a Help/Support request so SongU can check on it. Remember that transcripts remain available for 7 days after the session.

To reschedule, cancel your current session first and then submit a new Private Session request.

Please provide at least 12 hours’ notice by using the cancellation link in your Private Sessions activity area. The mentor will be notified automatically, and your SongU credits will be refunded to your account.

Cancellations with less than 12 hours’ notice must be handled through Support. Refunds can only be guaranteed with at least 12 hours’ notice.

If you cancel with at least 12 hours’ notice using the cancellation link in your Private Sessions activity area, your SongU credits are refunded to your account and the mentor is notified.

If the session is less than 12 hours away, contact Support. In that case, a refund cannot be guaranteed.

Yes. If you are asking a mentor to give feedback on a song that used AI in any way, please disclose that clearly before or during the session.

For example, let the mentor know whether AI was used for lyrics, melody/music, demo production, vocals, arrangement, or brainstorming. This helps the mentor give appropriate feedback and avoid confusion about what is human-written versus AI-generated.

A simple disclosure might be:

Lyrics: I wrote the lyrics myself.
Music/Melody: I wrote the melody myself.
Demo: I used Suno to create the demo/production.

You may bring an AI-assisted song to a Private Session if the mentor is willing to discuss it, but you must clearly disclose how AI was used.

Some mentors may be comfortable discussing AI-assisted demos, production, or general creative direction. Others may choose not to evaluate AI-generated lyrics or melody as human-authored songwriting. Check the mentor’s profile when available, and be transparent about AI use when requesting the session.

Submit a Help/Support request and we will do our best to assist you.