SONGU.COM
PRIVACY POLICY
SongU.com Privacy Policy
By accessing or using the
services provided by SongU LLC (referred to as SongU.com), you agree to accept the
terms and conditions of this Privacy Policy and the
processing of your personal data as described below.
Personal Data Controller
SongU.com is
the personal data controller responsible for information
collected on this web site .
COMPANY NAME
SongU LLC
ADDRESS
P.O. Box 1572
Franklin, TN 37065
E-MAIL
songu @ songu dot com
Our Use of Your Personal Data
Your privacy is important to us and we will only
process your personal data in accordance with this Privacy
Policy and relevant personal data regulation. Wth the
exception of any information that is owned or copyrighted
by a third party involved in SongU.com, including our
members, we agree to not sell, share, or rent this
information to others in ways different from what is
disclosed in this statement. See the section on cookies
for additional information.
Data Processing Necessary to Provide Our Services
If you choose to join SongU.com as a member, as a part of offering
our services to you, we
process your personal data that you provide us with at the
time of registration, such as:
• First and last name
• E-mail
• Billing Address
• Country of residence
As you continue to use our services, you may regularly provide SongU.com with further personal data, including MP3's
of songs you have written or a personal profile or photo for your member website. It follows from the nature of the services we provide
that we must process the data that you upload for these services. For example, we will store your MP3 so that it is available for a coach or instructor to provide feedback.
This processing is a pre-requisite for us being able to offer our services to you.
Customer Relationship as a Legal Ground for Email Correspondence
It should be noted that informational or marketing emails sent by SongU.com, such as confirmation of course registrations, notifications of
completed coaching evaluations or Special Event Pitch Opportunities are sent on the basis of a customer relationship, which is the legal ground for processing any
personal data. As such, these emails do not require a consent. Such data will be processed and used in compliance with relevant personal data regulation.
You can always choose to opt out of receiving such emails by either clicking the unsubscribe
link located at the bottom of the email or by contacting us through the support area of our website or
by emailing us at songu @ songu dot com and requesting removal from our mailing list.
Cookies
Cookies are very small text files placed on your hard drive by a
computer server. A cookie serves as your identification card and
helps us remember who you are while you are using our services.
SongU.com uses cookies in order to function properly, for instance,
to keep you from having to re-enter your password on every page of our website
once you have logged into your account.
We use both session cookies
(which expire once you close your web browser) and persistent cookies (which stay on your device for a
set period of time or until you delete them). Cookies also tell us that you returned to a specific
web page on our site, and help us to also know your preferences and
habits so we may better customize our offerings for you.
If your internet browser is set and configured to accept cookies,
you consent to the use of cookies. If you do not accept cookies, you can prevent cookies
from being saved on your computer by changing the settings of your web browser. You can also delete
cookies which have been previously stored. In such cases, please
refer to the help section of your internet browser. Also note that if you choose not to accept cookies, you
can still use some of our services, but their functionality will be somewhat limited.
Please be aware that SongU.com advertisers or web sites that have links on our site may, on their own,
collect personally identifiable information about you. The
information practices of those web sites linked to or from SongU.com are not
covered by this privacy statement.
Access, Correction or Erasure of personal data
You have the right to request access to, correction of, or erasure of your personal data processed by SongU.com.
If a request for correction or erasure concerns data that is necessary for SongU.com to offer its Services to you,
you will be notified and if desired, have the effect that your account will be terminated at SongU.com.
If you wish to exercise this right, please contact us either through the support area on our website or by emailing us at songu @ songu dot com.
Any such requests must be made from the email address with which you are registered at SongU.com or need to be in writing and signed by you.
At any time, should you terminate your account at SongU.com, your personal data as described above may be held for a period of up to (6) months before it is scheduled for deletion and
permanently erased from our system.
Portability
You have the right to receive your personal data which you have provided to, and has been stored, by SongU.com in accordance with relevant personal
data regulation (provided that such request does not adversely affect the rights and freedoms of others).
Information Sharing
As a general rule, SongU.com will not disclose any of your
personally identifiable information except when we have your
permission or under special circumstances, such as when we believe
in good faith that the law requires us to do so.
Surveys And Contests
From time-to-time our site requests information from users via
surveys or contests. Participation in these surveys or contests is
completely voluntary and the user therefore has a choice whether or
not to disclose this information. Information requested may include
contact information (such as name and email address). Contact
information will be used to notify the winners and award prizes.
SongU.com e-Classrooms and Member Websites
This site makes use of electronic classrooms (e-classrooms) and provides member websites
for any account holder. SongU.com may make available electronic transcripts of any class or event conducted on our website
for users who were unable to attend. Also, please remember that any information
that is disclosed in these areas becomes public information so you
should exercise caution when deciding to disclose your personal
information. For more information on proper etiquette
and guidelines on SongU.com's website,
please see our community standards.
Your Security At
SongU.com
The security and integrity of your personal data are important to us.
In addition to complying with applicable relevant personal data regulation, we use accepted
industry standards, technologies, and procedures, such as firewalls, security software, etc.,
in order to protect the integrity of your personal data and to prevent any unauthorized access.
However, no system can be 100% secure, and despite our efforts, there is always a risk of
unauthorized access to your personal data. By using our Services, you assume this risk.
We also urge you to use a unique and strong password to your user account on our
website and to protect your password. You should further limit access to your computer and browser and log out after having used the Lifesum Services.
Naturally as a user, you
should also take reasonable steps to prevent others from having
access to your account. This includes not giving out your password
to others, including family or household users.
Also remember to sign out of your SongU.com account and close
your browser window when you have finished your work. This is to
ensure that others cannot access your personal information and
correspondence if you share a computer with someone else or are
using a computer in a public place like a library or Internet cafe.
SongU.com has users all
over the world. When you give SongU.com personal information, that
information may be sent electronically to servers outside of the
country where you originally entered the information, such as to the
United States or other countries. In addition, that information may
be used, stored and processed outside of the country where you
entered that information. Whenever SongU.com handles personal
information as described above, regardless of where this occurs,
SongU.com takes steps to ensure that your information is treated
securely.
Policies For
Individuals Under 13
We are sorry, but we no cannot enroll children under the age of
13 in our community, as we are not specifically providing content
for children. If you are under age 13, you are not allowed not submit any personal data
through our website. Further, we encourage parents and legal guardians to monitor
their children's Internet use and to help us in enforcing our Privacy Policy by
instructing their children to never provide any personal data through our website without
their permission.
If you become aware that a child under the age of 13 has submitted personal data to us,
please contact us at songu @ songu dot com.
Changes To The
SongU.com Privacy Statement
SongU.com may make changes to this privacy statement from time
to time. We will post changes to our privacy statement here, so be
sure to check back periodically. We may also notify you of
significant changes by e-mail or in other ways.
Questions, Comments,
Concerns
If you have any questions or comments about our use of personal
information, please contact us by sending e-mail via the help/support area inside the member area or
by contacting us via email at songu @ songu dot com.
We will use reasonable efforts to promptly
investigate any complaint you may have regarding our use of personal
information.
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SONGU.COM
TERMS OF SERVICE AGREEMENT
Enrollment Agreement
These terms of use constitute a legal agreement between you and Songu, LLC ("SongU.com"), a Tennessee limited
liability company. Please read this agreement ("Agreement") in its entirety before you become a member of this
website. This Agreement governs your use of SongU.com's course material and website (the "Course Material").
By becoming a member of SongU.com, you agree to be bound by the terms and conditions of this Agreement.
Copyright
All content included on this site, including, but not limited to graphics, logos, button icons, images, audio
clips, video clips, multimedia files, is the property of SongU.com or its respective parties and is protected
by United States and international copyright laws. Therefore, you must treat the Course Material and the
material on this site like other copyrighted material (e.g. a book or musical recording). All Course Material
is strictly for your personal use and you are not allowed to share with others your password or the Course
Material.
Trademarks
SongU.com and other marks indicated on our site are registered trademarks of SongU, LLC, in the United States
and other countries. SongU.com trademarks may not be used in connection with any product or service that is
not SongU.com in any manner that is likely to cause confusion among customers, or in any manner that
disparages or discredits SongU.com. All other trademarks not owned by SongU that appear on this site are the
property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by
SongU.com.
Term of Agreement
The term of this Agreement (the "Term") will commence once you click on the "I ACCEPT" button and pay the
applicable membership fee described below which will entitle you to a recurring membership, unless otherwise
indicated, commencing upon verification of your credit card information. In consideration for receiving the
benefits and services of SongU.com, you will pay to us the amount set forth on the SongU.com registration page
prior to the commencement of membership. By providing your credit card billing information, you are
authorizing us to charge the membership fee to your designated credit card on a recurring basis. Regardless of
the method of payment, we will not be required to address any billing problems or discrepancies unless you
advise us of such billing problems or discrepancies within ninety (90) days after they appear on any such
statement or bill. Your credit card issuer agreement governs the use of your designated credit card in
connection with us, and you must refer to that agreement and not this Agreement to determine your rights and
liabilities as a cardholder.
License and Site Access
SongU.com grants you a limited license to access and make personal use of this site and not to download (other
than page caching) or modify it, or any portion of it, except with express written consent of SongU.com. This
license does not include any resale or commercial use of this site or its contents; any downloading or copying
of account information for the benefit of another merchant; or any use of data mining, robots, or similar data
gathering and extraction tools. This site or any portion of this site may not be modified, adapted,
translated, reverse engineered, de-compiled, disassembled, reproduced, duplicated, copied, sold, resold,
visited, or otherwise exploited for any purpose without express written consent of SongU.com. You may not
frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including
images, text, page layout, or form) of SongU.com and our affiliates without express written consent. You may
not use meta tags or any other "hidden text" utilizing the SongU.com name, logo or trademarks without the
express written consent of SongU.com. Any unauthorized use terminates the permission or license granted by
SongU.com and your right to SongU.com membership terminates immediately and your password will be deactivated.
No refund of membership fees will be made in any such case. SongU.com may terminate your access to the Service
and SongU.com's website in its absolute discretion and for any reason without notice. Note: you may switch membership types up to 3 times per calendar year.
Community Standards
You agree to adhere to the Community Standards established by SongU.com. However, SongU.com does not control
the submissions made by our users. SongU.com does not guarantee the accuracy, integrity or quality of these
submissions. SongU.com cannot and will not be held liable in any way for any submissions, or for any harm that
results from these submissions. SongU.com may, but is not obligated to, monitor, edit or remove any
information or material for any reason. For more information, please see our Community Standards.
Disclaimer of Warranties and Limitation of Liability
The information, content, material, products and services on this website are provided "as is," and "as
available" with no warranties whatsoever. Under no circumstances shall SongU.com be liable for any incidental,
special or consequential damages that might result from the use or inability to use this site, the course
material contained within, or any related documentation. SongU.com provides educational and instructional
materials for its membership, but makes no guarantee and takes no responsibility for any member's success or
failure in directly or indirectly applying the knowledge gained from any Course Material or any other content
found on or linked to or from SongU.com's website. You expressly understand and agree that SongU.com disclaims
to the fullest extent permissible by applicable law any and all responsibility or liability for the accuracy,
content, completeness, legality, reliability, operability or availability of information or material in the
products and services. SongU.com disclaims any responsibility for the deletion, failure to store, incorrect or
untimely delivery of any information or material. SongU.com disclaims any responsibility or liability for any
harm resulting from downloading or accessing any information or material through the products and services,
including, without limitation, for harm caused by viruses or from the installation or use of any required or
recommended hardware or software, similar contamination or destructive features including, but not limited to
direct, indirect, incidental, punitive, and consequential damages. SongU.com disclaims any responsibility,
liability or warranty regarding the reliability or accessibility of subscriber web pages or any storage
facilities offered by SongU.com. SongU.com may not be held responsible for interruptions of service or to the
access of specific content on SongU.com.
Discussion Board, Student Profile and Other Content
If you voluntarily choose to submit personal information including photos to the SongU.com website in the form
of a "personal profile" SongU.com has the right to display the information on its website in a manner deemed
appropriate by SongU.com. By sending any information or material directly to SongU.com or through this
website, you agree to accept sole responsibility for its content as well as the consequences of the
information or material. This means you, and not SongU.com, are entirely responsible for all information and
material that you submit to SongU.com. For more information see our Privacy Policy. By submitting information
and materials to SongU.com, you agree to indemnify SongU.com for any claims, demands, damages, costs and
liability resulting from your submission. Further, you represent and warrant that you have the right to post
this information. You also represent and warrant that your information is accurate and will not cause harm to
another individual and that you will indemnify SongU.com or its affiliates for any and all claims resulting
from content you supply. SongU.com has the right but not the obligation to monitor and edit or remove any
content. SongU.com takes no responsibility and assumes no liability for any content posted by you or any third
party.
Copyright Complaints
SongU.com respects the intellectual property of others. If you believe that your work has been copied in a way
that constitutes copyright infringement, please contact us or submit a support request.
Applicable Law
The laws of the State of Tennessee shall govern this Agreement. If for any reason a court of competent
jurisdiction finds any provision of the Agreement, or portion thereof, to be unenforceable, that provision of
the Agreement shall be enforced to the maximum extent permissible so as to affect the intent of the parties,
and the remainder of the Agreement shall continue in full force and effect. You agree that regardless of any
statute or law to the contrary, any claim or cause of action arising out of or related to use of the Service
or the TOS must be filed within one (1) year after such claim or cause of action first arose or be forever
barred.
Termination
You agree that SongU.com, in its sole discretion, may terminate your account (or any part thereof) or use of
this service, and remove and discard any content within this service, if SongU.com believes that you have
violated the TOS or including, without limitation, for lack of use or for any other reason SongU.com deems
appropriate. SongU.com may also in its sole discretion and at any time discontinue providing the service, or
any part thereof, with or without notice. You agree that any termination of your access to the service under
any provision of this TOS may be effected without prior notice, and acknowledge and agree that SongU.com may
immediately deactivate or delete your account and all related information and files in your account and/or bar
any further access to such files or the service. Further, you agree that SongU.com shall not be liable to you
or any third-party for any termination of your access to the service. Notwithstanding the foregoing, in the
event SongU.com terminates its service due to insolvency, SongU.com will issue refunds to only those who
joined during the three months (90) days prior to termination of service.
Recurring Billing Policy
SongU.com uses a recurring billing system whereby your membership will automatically continue until you notify
us of cancellation. You may cancel your membership at anytime by completing the support form within the site
or by contacting our offices in writing or by phone. Allow at least (2) business days for processing. Please
note that any unused portion of your membership (including unused SongU.com credits) is forfeited and is not
refundable.
Our Address
SongU.com's Course Material and related documentation are provided with restricted rights. Use, duplication,
or disclosure by the Government is subject to restrictions as set forth in Subdivision (b)(3)(ii) of The
Rights in Technical Data and Computer Software clause. Responsible developer is SongU, LLC P.O. Box 1572
Franklin, TN 37065 Phone (615)522-1556. If you have any questions regarding the enrollment agreement you may
contact us using the form on our site.
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